Privacy & Terms

What data we collect

Data controller: Ascenda — info.ascenda.agency@gmail.com.

When you fill out the form on the home page or at /en/contact, we collect what you enter there: name, email, phone, country, and any information you share about your business. We also store attribution data in your browser (UTM parameters, ad click IDs, landing page and the last pages visited) to know which channel brought you. If you message us on WhatsApp, we collect what you send in that conversation. We do not ask for or store passwords, card details, or financial information on this site.

What we use it for

We use that information only to respond to your audit request or question, follow up by email or WhatsApp, and understand which channel brought you to us (where you came from, which ad or post you saw). The legal basis is your consent and your contact request. We do not sell your information to third parties. Form data is stored in Google Sheets (via Google Apps Script) and kept for as long as needed to handle your request; you can ask us to delete it at any time.

Analytics, cookies, and third-party pixels

This site uses the following tools, each with its own privacy policy:

• Google Tag Manager and Google Analytics (GA4) — to understand how the site is used (page views, time on site, where visitors come from).
• Meta Pixel — to measure the effectiveness of Facebook/Instagram campaigns when we run ads.
• Google Workspace / Google Sheets — where the data you submit in the form is stored.
• Cloudflare — our hosting provider; it processes the technical requests needed to serve the site.

Analytics and advertising cookies only run if you accept them in the cookie notice; they are off by default. You can change your choice here, or block them in your browser — the site works the same without them. When you submit the form, we send these tools only hashed versions of your email and phone.

Downloadable resources (PDFs, templates)

The checklists, templates, and prompts you can download from the blog are free and don't require leaving your email — they download directly.

Your rights

You can ask us at any time to tell you what data we have about you, correct it, or delete it entirely. Write to info.ascenda.agency@gmail.com and we'll respond within a reasonable time.

Terms of use

The content on this site (articles, checklists, templates) is for informational use and you're free to use it in your own business. We don't guarantee specific results from any service: every audit and proposal is custom-built once we know your case. Ascenda's names, logos, and content may not be reproduced as your own without permission.

Changes to this document

If we make significant updates to this policy, we'll reflect that in the "last updated" date above.